Customer information security is one of the top priorities to create the best shopping conditions for customers at KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD. We understand that our fair use and confidentiality will demonstrate our interest in our customers. Therefore, KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD highly appreciates and commits to ensure that we will use the above information in a reasonable and deliberate way, in order to improve the quality of customer care and create a safe and convenient shopping environment. most profitable & professional.
 
a) Purpose of collecting personal information
 
To use the services of KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD, customers register for an account and provide some information such as: Email, full name, phone number, address and some other information. This part of the registration process is intended to help us determine the correct payment and delivery for the recipient. Customers may choose not to provide us with certain information, but then you will not be able to enjoy some of the benefits that our features provide.
 
We will store any information you enter on the website or send to KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD. Such information will be used for the purpose of responding to customer requests, giving suitable suggestions for each customer when shopping at KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD, improving the quality of goods, services and communication. with you when needed.
 
In addition, the transaction information including: purchase history, transaction value, shipping and payment methods are also stored by KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD to solve problems that may arise later.
 
b) Scope of information use
 
The purpose of information collection is to build KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD to become an e-commerce website bringing the most benefits to customers. Therefore, using information will serve the following activities:
 
Send newsletter to introduce new products and promotions of KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD to customers.
Provide a number of benefits, customer support services.
Improve customer service quality of KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD
Resolving problems and disputes arising in relation to the use of the Website.
Preventing activities that violate Vietnamese laws.
 
 
c) Time of information storage
 
KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD understands that customer information is a very important part of the business and will not be sold or exchanged to any other third party. We will not share customer information except in the following specific cases:
 
To protect KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD and other third parties: We only give out account information and other personal information when we believe that the inclusion of such information is in accordance with the law, protecting rights, properties of service users of KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD and other third parties. And in rules policies for third parties. We require third parties to ensure the responsibility of confidentiality of the customer information we provide.
 
Upon a legal request from a government agency or when we believe it is necessary and appropriate to comply with the legal request.
 
In the remaining cases, we will specifically notify you when you have to disclose information to a third party and this information will only be provided with your consent. customer. For example: promotions with cooperation and sponsorship with KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD's partners; providing necessary forwarding information for carriers.
KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD undertakes not to sell, not to share, leading to the disclosure of customer personal information for commercial purposes, violating the commitments set out in the Customer Information Privacy Policy at KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD
 
d) Persons or organizations may have access to information:
 
This information (name, address, phone number and email) is for Buyer to contact Seller so it is confidential. KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD commits not to sell, not to share, leading to the disclosure of customer personal information for commercial purposes, violating the commitments set out in the Customer Information Privacy Policy at KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD
Upon a legal request from a government agency or when we believe it is necessary and appropriate to comply with the legal request.
 
 
d) Address of the unit collecting and managing information
 
KIM LOI LAI MANUFACTURING TRADING IMPORT EXPORT CO., LTD
Ad: 1104 National Highway 50, Hamlet 5,Phong Phu Ward, Binh Chanh District, HCM City
Tel: +84(028) 3758 3849 +84(028) 3758 3851
Email: info@kimloilai.com
Website: www.kimloilai.com
Mobile: Mr. Kent Giang: 0909 600 928 (English - Chinese)
 
e) Methods and tools for consumers to access and edit data
 
You can access, correct and update information on your website by logging in and using the administration features. We are not responsible for the accuracy and legality of the information you put on the website.
 
f) Mechanism for receiving and resolving consumer complaints
 
When detecting that their personal information is used in the wrong purpose or scope, users have the right to email complaints to info@kimloilai.com with information and evidence related to this. The Company commits to respond immediately within 24 hours to agree on a solution with the User.